PROFESSIONAL SERVICE
TRAINING AND EXPERTISE- Mountain Hearth & Patio has more industry training and our employees have more professional credentials than any of our competitors - period!
- Our memberships and certifications are your guarantee that we have expert knowledge of our products and how to install and service them. Our employees are certified by these organizations:
National Fireplace Institute
Chimney Safety Institute of America
FIRE Service
- Every MHP installation is completed in strict compliance with all applicable Codes and Standards. For your safety, we carefully follow the manufacturer's installation instructions on every job.
- One of our NFI Certified Installers is onsite until the project is complete.
- We guarantee our installations to be free of defects for a full Five Years.
- We stand behind what we sell. We honor each manufacturer's warranty and do all necessary service work ourselves (other dealers commonly have uncertified "subs" or leave you to "deal with it" on your own).
- We take care of you and your stove, fireplace, or chimney because we are hearth professionals.
VALUES YOU RECEIVE
SELECTION- We are dealers for a large selection of quality wood, pellet, and gas stoves, fireplaces and inserts. We also carry an excellent selection of fireplace tools, hearth pads and other accessories.
- We offer you the best product for your needs.
- We provide you with the highest quality hearth appliances available.
- We carefully select each product line based on the manufacturer's reputation for quality, style, warranty, and service.
- We fully understand the unique requirements of operating a hearth appliance in the mountains of Colorado. Therefore, you are assured that your appliance will provide optimum performance.
- Our highly trained sales staff helps you choose the best appliance for your home or office.
- After your purchase, we teach you how to properly operate your stove or fireplace.
- We skillfully maintain and service all of the products we sell.
OUR PROMISES TO YOU
HONESTY- We pride ourselves in treating everyone equally, honestly, and fairly REGARDLESS of the price of the hearth product.
- We give you the best pricing possible.
- We don't pressure you to purchase until you are ready. However, we let you know if a manufacturer's sale is for a limited time or if we expect a price increase in the near future.
- We are confident that the quality and value of our product and services will bring you back when you are ready to buy.
- We provide references upon request.
- If you are not satisfied that the product you purchased from us is doing everything we promised, we'll apply your purchase price to another appliance within 30 days.
- That's a promise from Mountain Hearth & Patio.
The benefits you receive from us are unique and separate us from our competition. All of these values and promises are guaranteed when you buy from Mountain Hearth & Patio.
Semper Fi!
Nita and Jake Johnson